Understanding Unconscious Bias in Hospitality: Employee Online Course

The Employee Edition of Understanding Unconscious Bias in Hospitality is an interactive program that sheds light on the existence of unconscious bias and guides managers in their interactions with guests and colleagues.

Designed specifically for employees working in the hospitality industry, the course includes industry examples that depict a variety of scenarios in which unconscious bias may occur and the impact they can have on individuals and the work environment.

Employees who complete the online course will receive a certificate.

For more information and special industry and academic pricing, please contact the Sales team.