START Restaurant Server Instructor Guide Package

The Skills, Tasks and Results Training® (START) for Restaurant Server Instructor Guide is the trainer resource for the START training program for the Certified Restaurant Server (CRS) certification.

START is training presented in a classroom setting.

Programs for individual positions include the following sections:

• All Employee Knowledge
• Position-Specific Knowledge
• Job Breakdowns

The Restaurant Server training features concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. These include:

• Demonstrating how to greet and seat guests and anticipate guest needs
• Explaining how to serve beverages and meals and check back to the table
• Listing basic kitchen safety and sanitation guidelines servers should follow
• Explaining how to present guest checks and settle bills

Instructor Guide includes:

• Trainer materials and learning resources, including competencies, quizzes and activities
• Printable certification exam questions for the Restaurant Server position

Successful candidates who complete the START program and pass the 30-multiple-choice-question exam with a score of 70% or higher will achieve certification.

For more information and special industry and academic pricing, please contact the Sales team.