EHotel Career College

Managing Housekeeping Operations eBook

$66.50 $59.85

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SKU: 0bb4aec17105

Housekeeping is critical to the success of today’s hospitality operations. The third edition of this eBook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.

Featured topics:

  • Energy management, sustainability and “green” housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.)
  • Post 9/11 security issues.
  • Health concerns (bedbugs, mold and viral outbreaks).
  • Amenities and guestroom furnishings (bathrobes, triple sheeting, higher thread counts, “bed wars,” pillow menus, wireless Internet, etc.)
  • Human resources (diversity, recruitment challenges, immigration reform laws, turnover, selection and interviewing).

Authors: Aleta A. Nitschke, The Rooms Chronicle, and William D. Frye, Ph.D., Niagara University

©2008, 14 Chapters, Digital

For more information and special industry and academic pricing, please contact the Sales team.

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