Hospitality Today: An Introduction Textbook

This textbook provides readers with a comprehensive introduction to the many entities that make up the hospitality industry, as well as an overview of today’s hot issues, including ethical challenges and management concerns. Numerous examples, exhibits and statistics give readers an up-to-date look at the dynamic hospitality field.

The eighth edition has been updated throughout to reflect new industry trends, management practices, and the effect of technology and social media on various aspects of hospitality. New topics include boutique/lifestyle hotels, Airbnb, global distribution systems, event technology, emotional labor and Internet advertising.

Please note:

• To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school.
• Students MUST purchase their textbooks or online exams through the online store.

Author: Rocco M. Angelo, CHA

©2017, 17 Chapters, Hardbound

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