Hospitality Today: An Introduction eBook

This eBook provides readers with a comprehensive introduction to the many entities that make up the hospitality industry, as well as an overview of today’s hot issues, including ethical challenges and management concerns. Numerous examples, exhibits and statistics give readers an up-to-date look at the dynamic hospitality field.

The eighth edition has been updated throughout to reflect new industry trends, management practices, and the effect of technology and social media on various aspects of hospitality. New topics include boutique/lifestyle hotels, Airbnb, global distribution systems, event technology, emotional labor and Internet advertising.

Author: Rocco M. Angelo, CHA

©2017, 17 Chapters, Digital

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