Supervision in the Hospitality Industry Textbook

The 6th edition of Supervision in the Hospitality Industry introduces the supervisory skills needed to succeed in a hospitality career.

The new edition introduces students to supervision and management skills that are essential to hospitality workplace success. The sixth edition features 28 new mini case studies and four new sidebars:

• Supervising in the Real World
• Did You Know?
• The Supervisor in Action
• Technology in Action

Each highlights key concepts in each chapter. Supervision 6e includes new information on supervisors and social media, the use of technology in recruitment, the benefits of a diverse workforce and time management in the digital age.

Author: Jack D. Ninemeier, Ph.D., CHA, CHE

©2019, 14 Chapters, Softbound

For more information and special industry and academic pricing, please contact the Sales team.