EHotel Career College

Tripadvisor® Reputation Management for Frontline Staff Workbook

$15.50 $13.95

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SKU: 8df707a948fa

This workbook, developed by AHLEI in partnership with Tripadvisor®, teaches how front-line staff can encourage positive reviews by providing exceptional guest service.

Tens of millions of travelers share reviews of their hotel stays on Tripadvisor®, the world’s largest travel ratings website, and millions of others read those reviews when planning trips for business and pleasure. This training shows why managing a property’s online reputation is essential and how guest reviews can contribute to a property’s bottom line.

For more information and special industry and academic pricing, please contact the Sales team.

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