Hospitality Certified Maintenance Employee are the go-to professionals to keep the property in top shape. Prove you know how to maintain the physical property and can perform regular preventive maintenance with Certified Maintenance Employee (CME) certification.

The CME certification is supported by the Skills, Tasks and Results Training® (START) for Maintenance Employee.

The online program offers general hospitality knowledge and soft skills training needed in the hospitality industry. Also provided are concise instructions for training new or prospective employees on how to perform 14 key tasks correctly. These include:

• Discussing the importance of OSHA regulations and personal protective equipment
• Explaining the benefits of green initiatives for a property
• Summarizing the role of maintenance workers in property safety and security
• Listing common tools and how to prepare, inventory and maintain them

The online program includes:

• Six-month online access to START program from date of purchase
• Access to online certification exam

Successful candidates who complete the START program and pass the 30-multiple-choice-question exam with a score of 70% or higher will achieve certification.

For more information and special industry and academic pricing, please contact the Sales team.