COVID-19 Precautions for Hotels Online Course
$5.00 $4.50
As you welcome guests back, earn their confidence by training your team to meet the new health and safety challenges presented by COVID-19.
NEW MODULE: As properties look to enforce COVID-19 requirements, difficult situations may arise with guests. The new de-escalation module offers all hotel employees guidance on how to reduce tensions and promote a safe environment while maintaining the spirit of hospitality in all interactions. This new module guides employees in:
- Preparation and awareness
- Signs of escalation
- Staying calm
- De-escalation steps
- Assisting others
- Getting help
This online training:
- Presents industry-aligned cleaning and safety standards developed and endorsed by hospitality leaders and public health experts.
- Was developed by AHLEI in collaboration with the American Hotel & Lodging Associations Safe Stay Initiative and the Safe Stay Advisory Council.
- Explains employee procedures and protocols in the areas of cleaning and sanitizing, employee health, physical distancing and personal hygiene and protection.
The training includes a brief assessment with unlimited attempts to earn an 80% passing score. Successful candidates will receive a printable certificate of completion.
About the training:
- 15 minutes
- 5-question assessment
- English (also available in Spanish)
- 100% digital, accessible on personal computers and mobile devices
- Upon completing the training and passing the assessment with a score of at least 80%, learners are awarded a certificate of completion
- Accessible to allno time in position requirement
For more information and special industry and academic pricing, please contact the Sales team.
