EHotel Career College

COVID-19 Precautions for Hotels Online Course

$5.00 $4.50

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SKU: 67d96d458abd

As you welcome guests back, earn their confidence by training your team to meet the new health and safety challenges presented by COVID-19.

NEW MODULE: As properties look to enforce COVID-19 requirements, difficult situations may arise with guests. The new de-escalation module offers all hotel employees guidance on how to reduce tensions and promote a safe environment while maintaining the spirit of hospitality in all interactions. This new module guides employees in:

  • Preparation and awareness
  • Signs of escalation
  • Staying calm
  • De-escalation steps
  • Assisting others
  • Getting help

This online training:

  • Presents industry-aligned cleaning and safety standards developed and endorsed by hospitality leaders and public health experts.
  • Was developed by AHLEI in collaboration with the American Hotel & Lodging Associations Safe Stay Initiative and the Safe Stay Advisory Council.
  • Explains employee procedures and protocols in the areas of cleaning and sanitizing, employee health, physical distancing and personal hygiene and protection.

The training includes a brief assessment with unlimited attempts to earn an 80% passing score. Successful candidates will receive a printable certificate of completion.

About the training:

  • 15 minutes
  • 5-question assessment
  • English (also available in Spanish)
  • 100% digital, accessible on personal computers and mobile devices
  • Upon completing the training and passing the assessment with a score of at least 80%, learners are awarded a certificate of completion
  • Accessible to allno time in position requirement

For more information and special industry and academic pricing, please contact the Sales team.

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