CHSP: Certified Hospitality Sales Professional Application, Online Study Guide and Exam (ExamFlex)

The hospitality sales professional boasts superb interpersonal skills paired with a deep knowledge of the property. Prove you possess the marketing and revenue management skills to close the deal with the globally recognized Certified Hospitality Sales Professional (CHSP®) certification.

Excel in your current position, move further toward your career goals and get recognition as one of the best in your profession with CHSP® certification

The CHSP® exam assesses for the following competencies:

Markets and market segments

• Introduction to Hospitality Marketing and Sales
• The Marketing Plan: The Cornerstone of Sales
• Marketing to Business Travelers
• Marketing to Leisure Travelers
• Marketing to Travel Agents
• Marketing to Meeting Planners
• Marketing to Special Segments

Sales functions

• Managing the Marketing and Sales Office
• Reservations
• Revenue Management
• Personal Sales
• Telephone Sales
• Internal Marketing and Sales
• Marketing Catered Events and Meeting Rooms

Resource Materials

The online study guide contains approximately 40 hours of self-paced review material on key knowledge areas.

For more information and special industry and academic pricing, please contact the Sales team.