Supervisory Skill Builders Workbook Package

Supervisory Skill Builders (SSB) Online Learning Suite helps you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.

The workbooks contain a variety of exercises, checklists and other activities to help learners self-assess and build on their skills.

The nine modules are:

• You as a Supervisor
• Conducting Orientation and Training
• Leadership
• Handling Problems and Conflicts
• Motivation and Team Building
• Staffing and Scheduling
• Improving Employee Performance
• Effective Communication
• Time Management

This version of SSB is sold as a package that includes all nine workbooks. Instructor Guides are also available for group training.

SSB helps learners build skills and prepare for the Certified Hospitality Supervisor (CHS) certification exam.

While employment in a supervisory capacity is required, completion of the program eliminates the 90-day time in position requirement needed to qualify for the certification.

For more information and special industry and academic pricing, please contact the Sales team.