Supervisory Skill Builders (SSB) Instructor Guide Package, Fourth Edition, helps you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.
With an easy-to-follow format, the Instructor Guides offer step-by-step tips for presenting the content as well as activities and handouts.
All nine instructor guides included are:
- You as a Supervisor
- Conducting Orientation and Training
- Leadership
- Handling Problems and Conflicts
- Motivation and Team Building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management
SSB helps learners build skills and prepare for the Certified Hospitality Supervisor (CHS) certification exam.
While employment in a supervisory capacity is required, completion of the program eliminates the 90-day time in position requirement needed to qualify for CHS certification.
For more information and special industry and academic pricing, please contact the Sales team.