Supervisory Skill Builders Instructor Guide Package

Supervisory Skill Builders (SSB) Instructor Guide Package, Fourth Edition, helps you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.

With an easy-to-follow format, the Instructor Guides offer step-by-step tips for presenting the content as well as activities and handouts.

All nine instructor guides included are:

• You as a Supervisor
• Conducting Orientation and Training
• Leadership
• Handling Problems and Conflicts
• Motivation and Team Building
• Staffing and Scheduling
• Improving Employee Performance
• Effective Communication
• Time Management

SSB helps learners build skills and prepare for the Certified Hospitality Supervisor (CHS) certification exam.

While employment in a supervisory capacity is required, completion of the program eliminates the 90-day time in position requirement needed to qualify for CHS certification.

For more information and special industry and academic pricing, please contact the Sales team.