START Breakfast Attendant Instructor Guide Package

The Skills, Tasks and Results Training® (START) for Breakfast Attendant Instructor Guide is the trainer resource for the START training program for the Certified Breakfast Attendant (CBA).

START is training presented in a classroom setting.

Programs for individual positions include the following sections:

• All Employee Knowledge
• Position-Specific Knowledge
• Job Breakdowns

The Breakfast Attendant training features concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. These include:

• How to properly handle food-from receiving to service
• How to interact with guests and handle requests and complaints
• Knowledge of cross contamination, foodborne illness and food allergens
• How to set up side stations, display breakfast items and maintain tables

Instructor Guide includes:

• Trainer materials and learning resources, including competencies, quizzes and activities
• Printable certification exam questions for the Breakfast Attendant position

Successful candidates who complete the START program and pass the 30-multiple-choice-question exam with a score of 70% or higher will achieve certification.

For more information and special industry and academic pricing, please contact the Sales team.