This textbook reflects safety and security issues of current concern within the hospitality industry. This third edition presents best practices and guidance related to risk management in the hospitality workplace. Content takes a broader and more global view of the issues and focuses on identification and mediation of a variety of safety and security concerns.
Topics include:
- Security and Safety in the Lodging Industry
- Legal Aspects of Loss Prevention
- Guestroom Security Equipment
- Lodging Safety Equipment
- Security Procedures Covering Guest Concerns
- Departmental Responsibilities in Guest and Asset Protection
- Emergency Management and Media Relations
- Protection of Funds
- Employee Safety
- Insurance and Risk Management
Please note:
- To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school.
- Students MUST purchase their textbooks or online exams through the online store.
Authors: David M. Stipanuk, Cornell University, and Raymond C. Ellis, Jr., CHE
©2013, 10 Chapters, Softbound
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