Hospitality Manager: Leadership Online Course

Be more than a manager. Be a leader.

Being a good manager is having the ability to run the day-to-day business effectively. It means you make sure your employees follow your operations standards and rules. But leadership is a step beyond that. Leadership is about inspiring people and challenging them. Leaders know that when their team succeeds, they succeed.

Hospitality Manager: Leadership is the first course in the Hospitality Manager suite from AHLEI.

This scalable, interactive online training built upon AHLEIs roots in the hospitality industry empowers managers to build a positive workplace culture, align day-to-day operations with organizational goals and learn new tactics to connect with employees.

How you benefit from this course:

• Learn how to effectively build positive culture to create a workplace where employees want to stay.
• Understand how to use emotional intelligence to connect to employees and increase your teams job satisfaction.
• Stand out as a manager who drives business results by learning how to align day-to-day operations with your companys organizational goals.
• Become a better leader by investing in your own career development and supporting employees through coaching and mentorship.

What sets this course apart:

• Hospitality-focusedcentered on the scenarios facing hospitality employees today so that learners can see themselves in the depictions in the course.
• Media-rich, interactivecontent is delivered through a variety of experiences (video, animation and interactive questions) that bring real-world hospitality situations into learning.
• Scalableonline delivery allows for large-scale training to current and potential managers.
• Guided learningallows learners to explore content and offer multiple opportunities to apply concepts learned.
• Rooted in industry participationmanager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible.

For more information and special industry and academic pricing, please contact the Sales team.