Hospitality Manager: Hotel Operations Online Course

Hotel Operations is the third course in a training suite that provides management-level skills training for hospitality employees. The Hospitality Manager training series answers the demand for training materials that:

• Support lodging managers in building successful teams and running profitable establishments.
• Increase employee engagement and retention through more effective management and increased opportunities for career growth.

This course covers topics essential to understanding the various departments within a hotel property, how they operate and their unique goals and strategies.

Knowing how all of a hotels departments work together is crucial for improving communication, efficiency and providing a seamless guest experience. Its essential for managers to support and understand how the entire hotel operates.

What sets this course apart:

• Hospitality focusedcentered on the scenarios facing hospitality employees today so that learners can see themselves in the depictions in the course.
• Media-rich, interactivecontent is delivered through a variety of experiences (video, animation and interactive questions) that bring real-world hospitality situations intolearning.
• Guided learningallows learners to explore content and offer multiple opportunities to apply concepts learned.
• Vetted by the industrymanager-level competencies developed with the input of key stakeholders and operators to ensure training is relevant and accessible.

For more information and special industry and academic pricing, please contact the Sales team.