Contemporary Club Management eBook: 180 Day Access and Exam (ExamFlex)

Package includes a 180-day eBook access key plus the online exam.

The purchaser will have access to this title for 180 days from access code redemption.

This eBook introduces readers to the complex world of private club management. Chapter contributors are hospitality educators and others with expertise in the areas of club management and facilities.

The third edition features two new chapters. “Effective Communication for Club Managers” covers common communications challenges; speaking, writing and listening; important workplace communication issues, and technology and communication. “Club Facility Management” provides an overview of facility management responsibilities at a private club, sustainability, building projects and quality assessments.

Other topics include:

• Club Governance and the General Manager/CEO
• Membership Marketing
• Club Food and Beverage Operations
• Golf Operations in Clubs

Please note:

• To be eligible to take the final exam and earn a certificate of completion for this course, you must be enrolled at a school.
• Students MUST purchase their textbooks or online exams through the online store.

Upon ordering the digital edition, you will receive an access code with guided information to help you get started. Once you establish an account for the title, you will be able to view as well as download to the app.

Editors: Joe Perdue, CCM, CHE, and Jason Koenigsfeld, Ph.D., CHE, for the Club Managers Association of America

©2013, 17 Chapters, ebook

For more information and special industry and academic pricing, please contact the Sales team.