CHS: Certified Hospitality Supervisor Application, Supervisory Skill Builders Online Course and Exam (ExamFlex)

Supervisory Skills Builders (SSB) help you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.

The self-paced training series helps supervisors: meet management objectives for productivity and quality guest service; solve everyday workplace challenges; and gain respect, trust and support from the people who work for them.

The nine online modules are:

• You as a Supervisor
• Effective Communication
• Conducting Orientation and Training
• Staffing and Scheduling
• Improving Employee Performance
• Handing Problems and Conflict
• Motivation and Team building
• Leadership
• Time Management

With an easy-to-follow format, SSB prepares you for the Certified Hospitality Supervisor (CHS) certification exam. While employment in a supervisory capacity is required, completion of this program eliminates the 90-day time in position requirement needed to qualify for CHS certification.

For more information and special industry and academic pricing, please contact the Sales team.